Where can I see or purchase your furniture?

We require a 50% nonrefundable deposit on your furniture to place your order. The balance, plus shipping and sales tax (if applicable), is due when the piece is finished.

For custom projects, a nonrefundable design fee may be required. Brian Boggs Chairmakers, Inc. retains all rights to any design created for custom projects. Any design fee assessed will be credited towards the 50% nonrefundable deposit upon placement of the associated order.

Accepted payment methods include cash, check, money order, Visa and Mastercard. Credit card payment is accepted over the telephone.

For members of the industry, our incentive-based trade/wholesale discount may apply depending on the details of their order.

What are your prices?

Our prices vary according to production, collection, wood selection, and level of customization. Contact us for pricing. Be sure to indicate which product you’re interested in.

If your product of choice does not suit your budget, we may be able to work with you to create something that does. Some of our most celebrated designs originated by client request.

Do you ship?

We ship globally using FedEx and other white glove services. Shipping fees vary greatly depending on timing, weight, volume, and quantity. Generally, domestic shipping can be estimated at 10-15% of the piece’s retail value. During the initial placement of your order, we offer an estimate for your shipping costs. You can also pick up your finished order at our shop. If you pick up your finished order at our shop or if your order is delivered within North Carolina, the appropriate North Carolina sales tax will apply.

How long are your production times?

Brian Boggs Chairmakers, Inc. builds each piece of our custom furniture upon customer request. Our production schedule is usually 4 – 6 months out. These lead times depend on your order’s timing, size, and level of customization. We estimate a delivery date upon placement of your order.

What are your ordering policies?

We require a 50% deposit to place the order and then the balance is due when the piece is finished. We accept Visa or Mastercard by phone or in person. You can also mail a check or money order.

Do you work with retail clients or with industry professionals?

Both! We are happy to work directly with clients to make one-of-a-kind furniture for their home or business. We will also gladly partner with contractors, architects, and designers to craft premium goods for their clients. For members of the industry, our incentive base trade/wholesale discount may apply depending on the details of their order.

Do you take custom orders?

In addition to the collections you see featured on our website, we may be able to work with you on a completely custom piece. All of our table and case good orders are custom; you can also see examples of completed custom case goods in the One of a Kind section in our Catalog.

Contact us to inquire about your project. Note that we will need specific information from you (proposed dimensions, materials, features) in order to provide a custom quote. We are happy to help you decide on these details. An additional design deposit may be required depending on the scope of your project.

Is your work guaranteed?

All Brian Boggs Chairmakers, Inc. furniture is built to last a lifetime with proper care. With regular residential use, our indoor furniture is guaranteed to last through the life of the original owner. If it should fail because of craftsmanship or a failure of the wood materials, joinery etc., we will either repair or replace it at our sole discretion. All seating components such as fabrics, leather and foam are warranted for a period of five years against material failure.

For commercial use, we guarantee our furniture’s craftsmanship and wood materials, joinery etc. for ten years of usage. All seating components such as fabrics, leather and foam are warranted for twelve months.

Brian Boggs Chairmakers, Inc. guarantees our outdoor furniture against failure of craftsmanship or wood materials for ten years for residential usage and five years for commercial use from the date of purchase. If such failure occurs, we will repair or replace it at our sole discretion. All seating components such as fabrics are guaranteed for twelve months.

Our guarantees do not extend beyond the original owner. Claimed defective items must be returned to us prepaid. These guarantees do not apply to damage resulting from improper maintenance, misuse, negligence, accidents or abuse.

Should your new piece fail to meet your expectations for comfort and quality, you may return it within the first thirty days for a refund less the cost of shipping. Returned items must be in mint condition to qualify.